Tenant advocacy for public and private tenants only Our Tenant Advocacy Service provides assistance to residential tenants, in both Dept of Housing properties and for those in private rental. We do not assist landlords, commercial tenants, boarders or lodgers. Our advocates can assist tenants with:

  • Negotiating with the Department of Housing on tenancy matters
  • Appealing a Department of Housing decision, including support at hearings
  • Helping to negotiate tenancy problems with your landlord or Real Estate Agent
  • Tenant’s rights and responsibilities in managing and maintain a rental property
  • Termination notices and Court notices
  • Advice with Court hearings and in some cases assistance at the Court
  • Settling bond disputes
  • Referral to other appropriate services

When attending an appointment it is important that you bring all documents such as your lease agreement, letters, breach notices and any other written notes that relate to your tenancy issue. Please note that we provide this tenancy service to people living in the following suburbs below. If you do not live in these suburbs we can provide you with the details of the appropriate tenant service in your specific area:

Our Mirrabooka Office covers the following suburbs:

Osborne Park; Herdsman; Gwellup; Churchlands; Woodlands; Doubleview; Innaloo; Karrinyup; Stirling; Balcatta; Inglewood; Dianella; Tuart Hill; Yokine; Joondanna; Westminster; Mirrabooka; Balga; Nollamara; Marangaroo; Alexander Heights; Girrawheen; Koondoola; Ballajura;

Our Joondalup Office covers the following suburbs:

Sorrento; Marmion; Waterman; North Beach; Carine; Hamersley; Trigg; Duncraig; Warwick; Greenwood; Hillarys; Kallaroo; Kingsley; Padbury; Craigie; Woodvale; Mullaloo; Edgewater; Heathridge; Beldon; Connolly; Joondalup; Ocean Reef; Kinross; Burns Beach; Currambine; Iluka; Quinns Rock; Ridgewood; Merriwa; Clarkson; Banksia Grove; Carramar; Neerabup; Nowergup; Carabooda; Yanchep; Jindalee; Butler; Two Rocks; Alkimos-Eglington; Lansdale; Madeley; Wangara; Pearsall; Gnangarra; Pinjar; Wanneroo; Sinagra; Ashby; Tapping; Jandabup; Mariginiup; Hocking;

CASE STUDY: Tenancy and Being Evicted

Our tenant advocate describes a case where she assisted a young mother by preventing her from being evicted from her rental property.